Privacy Policy

Effective Date: April 10, 2026

This Privacy Policy describes how Protech Auto Glass ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at https://windshieldrepairkirklandwa.com ("Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all visitors, users, and others who access the Website from Kirkland, Washington, the United States, and elsewhere.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you voluntarily provide through contact forms or communications
• Usage Data:
  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Referring website addresses
  • Other diagnostic data
• Cookies and Tracking Technologies:
  • We use cookies and similar tracking technologies to track activity on our Website and store certain information. For more details, please refer to our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services
• Respond to your inquiries, requests, or customer service needs
• Send you updates, marketing communications, and promotional materials (you may opt out at any time)
• Monitor and analyze usage and trends to improve the Website
• Detect, prevent, and address technical issues or security breaches
• Comply with legal obligations and enforce our policies

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our Website, provide services on our behalf, perform Website-related services, or assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.

By using our Website, you consent to the use of cookies in accordance with this Privacy Policy. For more information about cookies and how to manage them, please refer to your browser’s help documentation.

7. Third-Party Services

We may use third-party service providers, such as analytics providers (e.g., Google Analytics), to help us understand how our Website is used and to improve our services. These third parties may collect information sent by your browser as part of a web page request, such as cookies or your IP address. We encourage you to review the privacy policies of these third-party providers for more information on their practices.

Our Website may also contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Compliance with Laws

We comply with applicable privacy laws and regulations, including the Washington State Consumer Protection Act and relevant federal laws of the United States. If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR). If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). Please contact us if you wish to exercise any of these rights or have questions regarding our compliance.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Protech Auto Glass
• Kirkland, Washington, United States
• Email: [email protected]